Telstra
Australia's largest telco offering premium NBN plans with bundled mobile, entertainment, and 4G backup.
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About Telstra
Telstra is Australia's largest and oldest telecommunications company, with a heritage stretching back to the original government-owned Telecom Australia. As a Tier 1 carrier, Telstra owns extensive network infrastructure including mobile towers, fibre backhaul, and submarine cables, giving it unmatched reach across the country. On the NBN, Telstra differentiates through premium features including Smart Modem with built-in 4G backup (so you stay connected during NBN outages), Speed Boost technology that helps maximise connection performance, and bundled Telstra TV and entertainment options. Their plans tend to sit at the higher end of the market but include more value-adds. Telstra's network management is particularly strong on HFC (cable) connections, where ACCC data consistently shows them delivering closest to advertised speeds. For customers who value reliability, bundled services, and the backing of Australia's largest telco, Telstra remains a compelling choice.
Best For
Telstra's network management on HFC is excellent — ACCC data consistently shows they deliver closest to plan speeds on cable connections.
Reliable Sky Muster provider with 4G backup — critical for remote properties where satellite latency and weather outages are common.
Premium network with guaranteed speed boost technology on FTTP. Best option if you value bundled mobile and entertainment perks.
Premium FTTC experience with guaranteed speed tiers and Smart Modem included. Good for households wanting a plug-and-play setup.
Premium Fixed Wireless with 4G backup failover — essential for regional areas where wireless towers can be congested or weather-affected.
Speed Boost technology helps maximise FTTN performance. Premium pricing but includes backup 4G failover if your copper line drops.
Telstra NBN Plans & Pricing
| Speed Tier | Download | Upload | Monthly Price | Connection Types | Features | |
|---|---|---|---|---|---|---|
| NBN 25 | 25 Mbps | 5 Mbps | $85/mo | All NBN types |
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| NBN 50 | 50 Mbps | 20 Mbps | $95/mo | All NBN types |
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| NBN 100 | 100 Mbps | 20 Mbps | $99/mo | All NBN types |
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| NBN 250 | 250 Mbps | 25 Mbps | $140/mo | FTTP + HFC + FTTC |
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| NBN 1000 | 1000 Mbps | 50 Mbps | $170/mo | FTTP + HFC |
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Prices last updated March 2026. Prices may change — check the provider's website for current pricing.
Pros & Cons
Pros
- Smart Modem with 4G backup keeps you connected during NBN outages
- Excellent HFC network management with speeds closest to plan in ACCC data
- Comprehensive bundling with mobile, entertainment, and sports packages
- Australia's largest network with unmatched infrastructure reach
Cons
- Premium pricing — typically $10-20/month more than competitors
- Lock-in contracts on some bundled plans
- Customer support wait times can be longer than smaller providers
Top Suburbs for Telstra
These suburbs have the highest internet scores where Telstra is the recommended provider.
| Suburb | State | Tech | Score | Grade |
|---|---|---|---|---|
| Carlingford | NSW | HFC | 8.0/10 | A |
| Mount Colah | NSW | HFC | 8.0/10 | A |
| Benowa | QLD | HFC | 8.0/10 | A |
| Kuraby | QLD | HFC | 8.0/10 | A |
| Warranwood | VIC | HFC | 8.0/10 | A |
| Yallambie | VIC | HFC | 8.0/10 | A |
| Carine | WA | HFC | 8.0/10 | A |
| Allambie Heights | NSW | HFC | 7.5/10 | B+ |
| Burwood | NSW | HFC | 7.5/10 | B+ |
| Campsie | NSW | HFC | 7.5/10 | B+ |
| Lalor Park | NSW | HFC | 7.5/10 | B+ |
| Mascot | NSW | HFC | 7.5/10 | B+ |
| Mays Hill | NSW | HFC | 7.5/10 | B+ |
| Meadowbank | NSW | HFC | 7.5/10 | B+ |
| Mount Pritchard | NSW | HFC | 7.5/10 | B+ |
| Ryde | NSW | HFC | 7.5/10 | B+ |
| Warwick Farm | NSW | HFC | 7.5/10 | B+ |
| Whalan | NSW | HFC | 7.5/10 | B+ |
| Helensvale | QLD | HFC | 7.5/10 | B+ |
| Robina | QLD | HFC | 7.5/10 | B+ |
Suburbs Where We Recommend Telstra
ACT
- Acton 10.0/10
- Amaroo 10.0/10
- Beard 10.0/10
- Bonner 10.0/10
- Bonython 10.0/10
- Casey 10.0/10
- Coombs 10.0/10
- Crace 10.0/10
- Denman Prospect 10.0/10
- Forde 10.0/10
- Franklin 10.0/10
- Fyshwick 10.0/10
- Gungahlin 10.0/10
- Harrison 10.0/10
- Jacka 10.0/10
- Lawson 10.0/10
- Macnamara 10.0/10
- Mitchell 10.0/10
- Moncrieff 10.0/10
- Ngunnawal 10.0/10
- Nicholls 10.0/10
- O'Malley 10.0/10
- Oaks Estate 10.0/10
- Palmerston 10.0/10
- Parkes 10.0/10
- Strathnairn 10.0/10
- Taylor 10.0/10
- Throsby 10.0/10
- Waramanga 10.0/10
- Whitlam 10.0/10
- Wright 10.0/10
NSW
- Aberdare 10.0/10
- Aberglasslyn 10.0/10
- Agnes Banks 10.0/10
- Airds 10.0/10
- Anambah 10.0/10
- Angus 10.0/10
- Arcadia Vale 10.0/10
- Armidale 10.0/10
- Arndell Park 10.0/10
- Arrawarra Headland 10.0/10
- Ashtonfield 10.0/10
- Auburn 10.0/10
- Austral 10.0/10
- Avondale 10.0/10
- Badagarang 10.0/10
- Bardia 10.0/10
- Bateau Bay 10.0/10
- Bella Vista 10.0/10
- Bellambi 10.0/10
Recommended in 14779 more suburbs across Australia
Telstra at a Glance
| Founded | 1975 |
| Headquarters | Melbourne, Victoria |
| Network Type | Tier 1 Carrier |
| Website | https://www.telstra.com.au/ |
| Best For | FTTP, FTTN, FTTC, HFC, Fixed Wireless, Satellite |
See Also
Other major carriers you might consider:
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