Exetel

Established Australian ISP delivering reliable, well-priced NBN plans with a focus on value and transparency.

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About Exetel

Exetel is one of Australia's longest-running independent internet service providers, founded in 2001 and consistently ranked among the best-value NBN retailers. The company has built a reputation for transparent pricing, reliable service, and no-nonsense broadband plans that deliver strong performance at competitive prices. Exetel offers NBN plans across all standard speed tiers from NBN 25 to NBN 250, with no lock-in contracts and consistently competitive pricing. Their network performance has been recognised in ACCC broadband speed monitoring reports, and they maintain a strong focus on customer satisfaction. The company is particularly popular with tech-savvy customers who value straightforward service without upselling. Exetel's long track record of profitability and independence in a market dominated by acquisitions speaks to their sustainable business model.

Best For

🟢 FTTC #6

Fibre to the Curb

Veteran ISP offering straightforward FTTC plans at sharp prices. Consistent performer that prioritises value over marketing gimmicks.

🔷 HFC #8

Hybrid Fibre Coaxial

Well-priced HFC broadband from one of Australia's longest-running independent ISPs. Reliable cable performance without the premium pricing.

🔵 FTTP #9

Fibre to the Premises

Long-running Australian ISP offering competitively priced FTTP plans. Reliable performer for households that prioritise value over extras.

Exetel NBN Plans & Pricing

Speed Tier	Download	Upload	Monthly Price	Connection Types	Features
NBN 500	500 Mbps	50 Mbps	$80/mo	FTTP + HFC	No lock-in contract Single simple plan Warp Speed boost to 1000 for +$30/mo	View Plan →
NBN 1000	1000 Mbps	50 Mbps	$110/mo	FTTP + HFC	No lock-in contract Warp Speed upgrade from NBN 500 base plan	View Plan →

Prices last updated March 2026. Prices may change — check the provider's website for current pricing.

Customer Ratings

Canstar Rating

★★★★☆ 4/5

Value for Money ★★★★☆

Customer Service ★★★★☆

Speed & Reliability ★★★★☆

Ease of Setup ★★★★☆

Ratings from Canstar 2025 survey (4,388 customers)

ACCC Speed Test

104.4% of advertised speed at peak

ACCC Measuring Broadband Australia Report 31

Pros & Cons

Pros

✓ Consistently competitive pricing across all NBN speed tiers
✓ Long-running independent provider with a strong reputation
✓ No lock-in contracts and transparent pricing
✓ Good evening speed performance in ACCC reports

Cons

✗ Support is primarily online — limited phone support
✗ Fewer value-add features compared to premium providers
✗ No modem included — BYO router required

Coverage for Exetel

Coverage data coming soon. Check back for suburb-level performance data for Exetel.

Suburbs Where We Recommend Exetel

ACT

Acton 10.0/10
Amaroo 10.0/10
Beard 10.0/10
Bonner 10.0/10
Bonython 10.0/10
Casey 10.0/10
Coombs 10.0/10
Crace 10.0/10
Denman Prospect 10.0/10
Forde 10.0/10
Franklin 10.0/10
Fyshwick 10.0/10
Gungahlin 10.0/10
Harrison 10.0/10
Jacka 10.0/10
Lawson 10.0/10
Macnamara 10.0/10
Mitchell 10.0/10
Moncrieff 10.0/10
Ngunnawal 10.0/10
Nicholls 10.0/10
O'Malley 10.0/10
Oaks Estate 10.0/10
Palmerston 10.0/10
Parkes 10.0/10
Strathnairn 10.0/10
Taylor 10.0/10
Throsby 10.0/10
Waramanga 10.0/10
Whitlam 10.0/10
Wright 10.0/10

NSW

Aberdare 10.0/10
Aberglasslyn 10.0/10
Agnes Banks 10.0/10
Airds 10.0/10
Anambah 10.0/10
Angus 10.0/10
Arcadia Vale 10.0/10
Armidale 10.0/10
Arndell Park 10.0/10
Arrawarra Headland 10.0/10
Ashtonfield 10.0/10
Auburn 10.0/10
Austral 10.0/10
Avondale 10.0/10
Badagarang 10.0/10
Bardia 10.0/10
Bateau Bay 10.0/10
Bella Vista 10.0/10
Bellambi 10.0/10

Recommended in 2802 more suburbs across Australia

Exetel at a Glance

Founded	2001
Headquarters	Sydney, New South Wales
Network Type	Tier 2 RSP
Website	https://www.exetel.com.au/

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