Privacy Policy
Effective date: 23 March 2026
PickNBN (“we”, “us”, “our”) operates the website picknbn.com.au. This privacy policy explains how we collect, use, and protect information when you visit our site.
Information We Collect
Information you provide
If you contact us via email, we collect your email address and the content of your message solely to respond to your enquiry.
Information collected automatically
When you visit PickNBN, our servers and third-party services may automatically collect:
- Log data — IP address, browser type, operating system, referring URL, pages visited, and timestamps
- Cookies and similar technologies — small files stored on your device to improve site functionality and measure usage (see below)
Cookies
PickNBN uses cookies for the following purposes:
Essential cookies
These are necessary for the website to function and cannot be switched off.
Analytics cookies
We use analytics services (such as Google Analytics) to understand how visitors use our site. These cookies collect information in an aggregated form, including the number of visitors, where visitors come from, and the pages they visit.
Advertising cookies
We participate in the Google AdSense programme, which uses cookies to serve ads based on your prior visits to this website and other websites. Google’s use of advertising cookies enables it and its partners to serve ads based on your browsing activity.
You can opt out of personalised advertising by visiting Google’s Ad Settings or the Network Advertising Initiative opt-out page.
How We Use Your Information
We use collected information to:
- Operate and maintain the website
- Respond to your enquiries
- Analyse site usage to improve content and performance
- Display relevant advertising through Google AdSense
We do not sell your personal information to third parties.
Affiliate Disclosure
Some links on PickNBN to internet service providers are affiliate links. If you click through and sign up for a service, we may receive a commission at no additional cost to you. Affiliate relationships do not influence the data, rankings, or content on our pages.
Third-Party Services
We use the following third-party services that may collect data:
- Google AdSense — advertising (Google Privacy Policy)
- Google Analytics — website analytics (Google Privacy Policy)
These services have their own privacy policies governing their use of your data.
Australian Privacy Act 1988
PickNBN is committed to complying with the Australian Privacy Act 1988 and the Australian Privacy Principles (APPs). In accordance with these obligations:
- We only collect personal information that is reasonably necessary for our functions
- We take reasonable steps to protect personal information from misuse, interference, and loss
- You have the right to request access to any personal information we hold about you
- You have the right to request correction of any inaccurate information
To make a request regarding your personal information, please contact us at hello@picknbn.com.au.
Data Retention
We retain server logs for up to 90 days. Contact enquiry emails are retained for as long as necessary to resolve your query and then deleted.
Children’s Privacy
PickNBN is not directed at children under 13. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated effective date.
Contact
If you have questions about this privacy policy or wish to exercise your rights under the Australian Privacy Act, please contact us at hello@picknbn.com.au.